Forum Discussion
No pro trial extension message
Hi,
we started using Power BI at the beginning of this year. Almost all of my collegues registered Pro by the end of April and were in a 60 day trial during May. Therefor I would expect they all are eligible for the year extension.
I have some users that have seen the message, but were not able to activate the extension. After one time, the message does not appear anymore. They now anly get a message to aupgrade to a paid pro licence.
What can I do to support them?
John
Please logon https://portal.office.com/account/#home
Then check your PUID and send it to me.
We will check the eligibility and re-send notification.
Regards,
2 Replies
Please logon https://portal.office.com/account/#home
Then check your PUID and send it to me.
We will check the eligibility and re-send notification.
Regards,
Hello,
I am experiencing the same issue. Can you please re-send the notification? My PUID is listed below.
User unique identifier1003000097FB6BEAThank you for your help.
