Forum Discussion

AndOMahony's avatar
AndOMahony
Regular Visitor
9 years ago

No pro trial extension message

Hello,

Have been instructed to ask for some help here as my collegue and I were not offered an extension to our Pro Trial.. The rest of our collegues were able to extend but not us.. 

Is there anyone who can help with this experience? 

Thanks in advance. 
Andy

Need Help

7 Replies

  • v-jiascu-msft's avatar
    v-jiascu-msft
    Microsoft Employee
    9 years ago

    AndOMahony,

     

    Hi Andy,

     

    Please reference this documentation: powerbi-extended-pro-trial.

    1. When did you register in Power BI? The requirements for extending Pro are:

    >>>

    1) Power BI Free users active between May 3, 2016 and May 2, 2017 are eligible for an Extended Pro Trial.

    2) Users that have previously used or are currently on the 60-day in-product Pro trial are still eligible for the Extended Pro Trial.

    Note: Users that have licenses assigned from the Power BI Pro or Power BI Pro Trial subscriptions, within Office 365, are excluded from this offer.

     

    2. How to activate.

    1) Experience at the sign in.

    2) If you missed method 1, please do it in the Notification Center.

     

    Best Regards!

    Dale

    • AndOMahony's avatar
      AndOMahony
      Regular Visitor
      9 years ago

      Thanks Dale, 

       

      All other colleugues, same company, all signed up the same time as me and all have the extension, bar one.. Is there anyway to get the notifcation back if say i dismissed it for by mistake? I dont remember seeing the notification but thats not to say it wasnt there.

       

      Cheers,
      Andy

      • v-jiascu-msft's avatar
        v-jiascu-msft
        Microsoft Employee
        9 years ago

        AndOMahony,

         

        Hi Andy，

         

        Please check if you are a eligible user first. If yes, please send your usernames (if there are others) to me (private message). I will send them to the product team. Maybe you could receive the notification later.

         

        1) Power BI Free users active between May 3, 2016 and May 2, 2017 are eligible for an Extended Pro Trial.

        2) Users that have licenses assigned from the Power BI Pro or Power BI Pro Trial subscriptions, within Office 365, are excluded from this offer.

         

        Best Regards!

        Dale

  • v-jiascu-msft's avatar
    v-jiascu-msft
    Microsoft Employee
    8 years ago

    Hi AndOMahony & All,

     

    The prompts of activating 1y Pro Trial should be available now as both a pop-up and notification-center message. Maybe a little while of delay. Please wait and try. If you don't receive the prompt, please send me the User Unique Identifier through private message. 

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Best Regards!

    Dale

  • AgdziaVB's avatar
    AgdziaVB
    Regular Visitor
    8 years ago

    Hello,

     

    I am having the same problem - i have dismissed the message for the trial for the Pro Trial.

    Could you please advise?

     

    Thanks & Kind regards,

    Aggie

    • ELAINECHEN's avatar
      ELAINECHEN
      New Member
      8 years ago

      Hi,

       

      I have accidentally dismissed the pro-trial extension when the table pop-out.

      Kindly advise action needed from my side in order to extend the pro-trial.

       

      Thanks.

       

      Best regards,

      Elaine