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Anonymous
Not applicable
1 year ago
Solved

New paginated report authoring experience - Unexpected Error

We are attempting to use the new Paginated Report experience on 6th Jan 2025 The screen is starting the appropriate web page and I can briefly see the data model and empty table, but the...
  • Anonymous's avatar
    Anonymous
    1 year ago

    We finally managed to fix this issue by making changes in ZScaler.

     

    The paginated report issue seems to have been resolved after the changes made in ZScaler. The issue we were seeing was that after we clicked the option for to create paginated report, the Zscaler logs showed that it was quarantining the PDF files which prevented the reports from generative. I worked with Zscaler on a rule for the Paginated reports to allow the pdf files to run that would allow it to bypassed the quarantine action we were seeing.