Forum Discussion
New error message when adding additional external users to our Power BI
Problem solved!
The solution was number 2 from the list I gave. For whatever reason, between July and now we are no longer able to add users via the Ad-Hoc method, or the Bring Your Own License method. We had to follow the instructions to use the "Planned Sharing - Assign Power BI Pro licenses to guest users" method. The only difference it makes, is we are paying for the license directly to MS, rather than letting the external user bill us for the cost of their license.
All this talk of having to use Capacity was a red herring, and ultimately served to slow down and divert the overall resolution of the problem.
This screenshot of the licensing comes from the December 2023 page discussing external sharing ( https://learn.microsoft.com/en-us/power-bi/enterprise/service-admin-azure-ad-b2b#planned-invites ), and we are using the licensing the second line shown, "Pro Workspace". All users have BI Pro.
I am going to have to stop you there, and repeat that EXISTING* users are unaffected. This is only new users. Every user we currently have working, is using a PowerBI Pro License. The users I want to add, also now have PowerBI Pro licenses but I can't add them. I do not understand your reply about "premium capacity". Are you agreeing that there is a new requirement that previous users of PowerBI would not meet as newly added users?
Again I will repeat, we are using PowerBI for years now, further to that, we have been using it since it was free, and not paid for, but a couple of years ago, we did have to get everyone onto PowerBI Pro licences. I'm now trying to add ADDITIONAL* users to a currently working PowerBI. *Caps in case you require additional emphasis.