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bubbledep
Helper I
Helper I

New card data irregular after publishing or refreshing in PBI Service

Hello everyone,

 

I'm having issues on some of my cards in Power BI Service after publishing from Desktop or simply updating in Server with a schedule refresh and this is what i'm getting:

fabricexcel_0-1744081085716.png

fabricexcel_1-1744081120191.png

Those images are from two different reports.

 

Just to clarify, that problem started today (monday, april 07) and the cards are fine in my PBI Deskop, that happen only in Power BI Service. Anyone may know how to fix it? I'm not so sure if it's a quick problem that PBI Staff will fix, or something else.

 

Thanks in advance.

1 ACCEPTED SOLUTION
Akash_Varuna
Super User
Super User

Hi @bubbledep I think issue might be a rendering problem in Power BI Service causing card visuals to overlap or display incorrectly after publishing or refreshing.

Could you try testing the report in a different browser, clearing the cache, and checking for any ongoing service issues on the Power BI Support page? If the issue still exists, adjust the card visuals slightly in Power BI Desktop, republish, and test again. If the problem persists, consider raising a support ticket with Microsoft.

View solution in original post

5 REPLIES 5
Anonymous
Not applicable

Hi @bubbledep,

I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions. If my response has addressed your query, please "Accept  as  Solution" and give a 'Kudos' so other members can easily find it.

Thank you,
Pavan.

Anonymous
Not applicable

Hi @bubbledep,

Thank you for reaching out in Microsoft Community Forum.

We hope your issue has been resolved. If yes,please mark it as "Accept as Solution" and give it a 'Kudos' if it was helpful. This will help other members find it more easily.

Regards,
Pavan.

Anonymous
Not applicable

Hi @bubbledep,

Thank you for reaching out in Microsoft Community Forum.

Thank you @Akash_Varuna  for the helpful response.

Did you tried the solution provided by Akash Varuna, We hope your issue has been resolved. If so, please consider marking it as "Accept as Solution" and giving it a 'Kudos' if it was helpful. This will help other members find it more easily.

Please continue using Microsoft community forum.

Regards,
Pavan.

Akash_Varuna
Super User
Super User

Hi @bubbledep I think issue might be a rendering problem in Power BI Service causing card visuals to overlap or display incorrectly after publishing or refreshing.

Could you try testing the report in a different browser, clearing the cache, and checking for any ongoing service issues on the Power BI Support page? If the issue still exists, adjust the card visuals slightly in Power BI Desktop, republish, and test again. If the problem persists, consider raising a support ticket with Microsoft.

@Akash_Varuna , yes I tested in two different browsers (Chrome and Edge).

 

Also cleared cache, but gonna give another try. 

 

Thanks a lot

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