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Helper III
Helper III

New Usage Metrics report - Wrong Usage Date



I open the new Metrics report of a PBI report whose dataset is in another workspace. In the new metrics report (mode button activitated), the usage date should be from the last 30 days, but here the date is stuck from February til March 2022, so it's way earlier. 

I have also done the data refresh setting in the dataset of the Usage report which works well, but the usage date still does not change. Any possibilities to fix this? Thank you.



Helper III
Helper III

Thanks for your answer. 

The report itself was created by Liveconnection to a Power BI dataset in PBI Desktop, then is published in another workspace "Prod" and not the dataset-workspace. Then in "Prod" workspace I open the metrics report which contains no data.

I did the steps you mentioned and the refresh was completed in metrics dataset. But still same result in metrics report.

Community Support
Community Support

Hi @thhmez7


May I what’s the meaning of the dataset of the metrics report in another workspace? Is this metrics report that you create by yourself but not generated by View usage metrics report option in the more option list? Normally, there will be a metrics report for current workspace that can be accessed by the following option and each workspace will has its own metrics report and dataset. Could you please make it more clear?



After you update credentials in Metrics report dataset and check its refresh history to make sure the refresh completed, please refresh the report visuals as well.





If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let me know. Thanks a lot!


Best Regards,

Community Support Team _ Caiyun

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