Forum Discussion
New OP data gateway unreachable
Hi burny,
I'd like to suggest you submit a support ticket to get better support form power bi team, I can't find the what cause the issue from your description.
submit a support ticket
Regards,
Xiaoxin Sheng
Hi burny,
Did you solve this problem? I'm facing same problem, where our first gateway does a succesful network ports test and the second newer gateway failes this test. I can't figure out why.
Thanks,
Niels
- Anonymous7 years agoNot applicable
Update:
Answer from product group regarding performance counter errors:
"...failure to create perf counter won't affect gateway functionality. we already have an item to trace this to get it fixed. but customer shouldn't be affected by this."
Mike
- Anonymous7 years agoNot applicable
burny, Niels: quite the same problem here:
-2 virtual servers, Win2016 DataCenter, .Net 4.7.2, latest updates;
-GatewayInstaller V3000.0.265, Cluster installation according to Microsoft Docs
First node is fine for the network test, second node fails network test. Both have problems with the event log and with the performance counters. From a functional perspective the cluster seems ok (tests using PowerBI and an Oracle connector report successfull connection to both nodes of the cluster).
Just opened a support ticket.
Any news or hints from your side are welcome. Thanks,
Mike - Anonymous7 years agoNot applicable
Update:
Answer from product group regarding the network test issues:
“We have a bug in the gateway network port test and it will be resolved in the next gateway release (Mid Feb)
This failure will not have any impact on the communication and processing of request for Logic Apps. “
Still waiting some clarification regarding performance counter errors.
Mike
- chaz2jerry7 years ago
Advocate IV
I am encountering same issue. The gateway program shows port test failure, but functionally I can successfully refresh PBI Service datasets using the gateway. I wonder if MS has applied a fix so far? I am using the March version of gateway.