Forum Discussion
New Gateway Not Recognized by the Service
- 1 year ago
So the last Gateway I setup was years ago. I even migrated that gateway to a new server, but did not have to touch the Fabric/Power BI side. (Side note migrating the gateway from one server to antoher like when the server OS was EoL was super easy... MS did a good job).
So I did not see this in the documenation or the way it was written I just badly overlooked it (I proaby just missed it). I installed the new gateway with a service account. So when I went to Manage Conections and Gateways it by default only shows gateways assigned to you. Thus did not show the Gateway to me as I was logged on as my account not the service accont.
I turned on "Tenant administration" on the top right corder of the On-Premises data gateways. Saw my new gateway. Went down hand hovered over clicking on the 3 dots. Updated the settings to allowed what wanted. I knew that would not fix it but... Then i went back to the 3 dots and did "Mange users". I added my account and a few others. then went back and set my permissions to Admin and other to other approperate levels.Now the gateway shows up and all is good.
I do appreciate your ideas on this.. I even asked a few of the AI tools out there and they did not have a good suggestion.
Hope my steps help someone else.
I guess you added this new gateway as a new cluster but not as a node under existing cluster.
If you have tenant admin permissions then, on the "Manage gateways and connections" page, turn on the "Tenant adminstration" toggle and check whether the new gateway that you have added is appearing or not.
If it is appearinig then you might not have necessary permissions on the gateway cluster, add your self as gateway admin. Then you will be able to see the gateway even when the tenant adminstration toggle is turned off.
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