New Card Visual shows hidden primary value in Power BI Service but not in Desktop

[JonasBO]

Oi pessoal,

Estou enfrentando um problema com o novo visual do cartão no Power BI.

Cenário:

No Power BI Desktop, criei um visual Novo Cartão onde eu:

• Usou uma medida de espaço reservado como valor primário

• Ocultou o valor primário , porque só quero mostrar o rótulo Detalhe

• No rótulo Detalhe , exibo a medida correta e adiciono texto personalizado (por exemplo, "Total: 123")

Comportamento esperado:

No Power BI Desktop, tudo parece bem — o valor principal fica oculto e somente o rótulo de detalhes é mostrado.

Comportamento real no serviço do Power BI:

Após publicar o relatório no Serviço do Power BI:

• O valor primário (que está oculto na área de trabalho) está sendo exibido novamente no visual.

• Parece que o serviço está ignorando a configuração de visibilidade do valor primário.

O que eu tentei:

• Verifiquei novamente todas as configurações de visibilidade no visual

• Republicou o relatório

• Limpei o cache do navegador e usei "Redefinir para o padrão" no serviço

• Tentei usar uma medida BLANK() como valor primário — isso funciona como uma solução alternativa

• Também testei a formatação da cor da fonte para branco, o que a esconde visualmente, mas não é o ideal

 Informações adicionais:

• Usando a versão mais recente do Power BI Desktop (abril de 2025)

• O problema persiste em todos os navegadores e em diferentes locatários

• Este comportamento é inconsistente entre o Power BI Desktop e o Power BI Service

Pergunta:

Alguém mais já passou por isso? É um problema conhecido ou um comportamento esperado no novo visual do Card?

Qualquer ajuda ou solução alternativa será bem-vinda. Obrigado!

[Anonymous · Accepted solution]

Hi @JonasBO 

Thank you for reaching out Microsoft fabric community forum.
It is in preview stage and as of now it is available only in Power Bi destop.

I have attached microsoft documentation which might help you.
Create a (new) card visual in Power BI - Power BI | Microsoft Learn
(new) Card visual considerations & limitations - Power BI | Microsoft Learn

If this solution helps, please consider giving us Kudos and accepting it as the solution so that it may assist other members in the community
Thank you.

[Anonymous]

Hi @JonasBO 
I hope this information is helpful. Please let me know if you have any further questions or if you'd like to discuss this further. If this answers your question, please Accept it as a solution and give it a 'Kudos' so others can find it easily.
Thank you.

[Anonymous]

Hi @JonasBO 
I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions. If my response has addressed your query, please accept it as a solution and give a 'Kudos' so other members can easily find it.
Thank you.

[Anonymous]

Hi @JonasBO 

May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.

Thank you.

[Anonymous · Accepted solution]

Hi @JonasBO 

Thank you for reaching out Microsoft fabric community forum.
It is in preview stage and as of now it is available only in Power Bi destop.

I have attached microsoft documentation which might help you.
Create a (new) card visual in Power BI - Power BI | Microsoft Learn
(new) Card visual considerations & limitations - Power BI | Microsoft Learn

If this solution helps, please consider giving us Kudos and accepting it as the solution so that it may assist other members in the community
Thank you.

[Idrissshatila · Accepted solution]

Hello @JonasBO ,

the new card visual is facing alot of bugs since the march update 2025.

check them out in the issues section https://community.fabric.microsoft.com/t5/Issues/SVG-Image-URL-in-Card-New-Visual-is-not-working-Mar...

[JonasBO]

Hi everyone,

I'm facing an issue with the new Card visual in Power BI.

📌 Scenario:

In Power BI Desktop, I created a New Card visual where I:

• Used a placeholder measure as the primary value

• Hid the primary value, because I only want to show the Detail label

• In the Detail label, I display the correct measure and add custom text (e.g., "Total: 123")

✅ Expected Behavior:

In Power BI Desktop, everything looks fine — the primary value is hidden, and only the detail label is shown.

❌ Actual Behavior in Power BI Service:

After publishing the report to the Power BI Service:

• The primary value (which is hidden in Desktop) is being displayed again in the visual.

• It seems the service is ignoring the visibility setting for the primary value.

🧪 What I’ve Tried:

• Rechecked all visibility settings in the visual

• Republished the report

• Cleared browser cache and used "Reset to default" in the service

• Tried using a BLANK() measure as primary value — this works as a workaround

• Also tested formatting the font color to white, which visually hides it but is not ideal

📎 Additional Info:

• Using the latest version of Power BI Desktop (April 2025)

• The issue persists across browsers and in different tenants

• This behavior is inconsistent between Power BI Desktop and Power BI Service

🔍 Question:

Has anyone else experienced this? Is this a known issue or expected behavior in the new Card visual?

Any help or workaround would be appreciated. Thanks!