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Marie2023's avatar
Marie2023
New Member
3 years ago

New App with audience experience - Update not working

Hi! 

I've upgraded one of my app to the new experience with audiences. 

Since then I'm unable to update the app. When I try to update it, I have an error message: "Unable to update the app, contact the support".

I try to delete some inactive users but still not working...

It's very frustrating...

Any idea on what the problem could be?

Need Help

1 Reply

  • Anonymous's avatar
    Anonymous
    Not applicable
    3 years ago

    Hi Marie2023 ,

     

    Please try:
    1. Unpublish and republish the app.
    2. Change browser, clear browser cache, open Power BI in privacy mode and then update the app again.

     

    Best Regards,

    Neeko Tang

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