Forum Discussion
New App Audience. My Users keep disappearing
When I go back into my app Audience
I go to the audience Ive set up and when I republish my users keep dissapearing and it feels like a bug. Its getting really irritating having to reset them every time.
Is anyone else having an issue with this?
- Anonymous4 years ago
Hi DebbieE ,
You mean this function?
I do a test, I add a user in this window, and update this app, but when I reback this page, I found the user didn't in this box.
For the whole app, It seems that just a new audience window has been added.
I wonder if you are confused about this situation?Best regards,
Community Support Team Selina zhu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly
8 Replies
- AnonymousNot applicable
Hi DebbieE ,
You mean this function?
I do a test, I add a user in this window, and update this app, but when I reback this page, I found the user didn't in this box.
For the whole app, It seems that just a new audience window has been added.
I wonder if you are confused about this situation?Best regards,
Community Support Team Selina zhu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly
- DokDokFrequent Visitor
exacttly my problem.
when i add a user into that field, it keeps on disappearing!, so annoying, March 2025.
1 workspace, 1 app, multiple dashboards, 3 audience group (different dashboard for different group).
Adding specific users as audience doesn't work for this person.this person has also been added as the workspace viewer. Any help?
- bahrakNew Member
Yes, having this issue too. Also found that if we don't add an O365 group as a viewer on the workspace that hosts the app, they can't see anything. But if you add access to the workspace that means that the hide report features in the audience view gets bypassed anyway, making them redundant. Anyone managed to get this working??
- GilbertQ
Super User
- DebbieE
Community Champion
If its just new users that very confusing. however it seems to be ok now
- AnonymousNot applicable
Has this been resolved? I'm seeing similar issues too, and have just posted about it here:
https://community.fabric.microsoft.com/t5/Service/Edit-Audience-Members-Disappear-after-Update/m-p/3365875 - DokDokFrequent Visitor
Same to me.
This user is a viewer to my workspace.
This 1 workspace app has 3 audience groups (different dashboards for different group).
I cannot add this user to any of the 3 audience group. Kept on disappearing after i saved it!!
so annoying, March 2025!!- BillesandRegular Visitor
Verify that the user dont have Workspace access, I have found that if a group or user has Workspace Access it wont be added as a group or user to the audience, since it is already there through the Workspace Access group.
BR Tomas