Forum Discussion
Dokoupil_SPOL
1 year agoNew Member
Need to Perform Admin Takeover for Unmanaged Tenant - All Standard Recovery Options Blocked
Hello community, We are seeking advice on the correct escalation path to gain administrative control over a Microsoft tenant associated with our company domain. We are completely locked out, and all...
- 1 year ago
You're going to have to persevere with phone support here. This is now a bigger problem than Fabric and I don't have the ability to give you access to your tenant again - you could be a hacker trying a novel social engineering attack.
cpwebb
Microsoft Employee
1 year agoNo, a support case is the right way to go but clearly that isn't working here. Let me talk to my colleagues in support to see what we can do.
- cpwebb1 year ago
Microsoft Employee
Follow up question - you mentioned that you called phone support. Did you actually open a support ticket, for example by following the instructions here https://learn.microsoft.com/en-us/power-bi/support/create-support-ticket ?