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msprog's avatar
msprog
Icon for Advocate III rankAdvocate III
1 year ago
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Need help with Capacity metric app

Hi team,   In the capacity metrics app,  I am trying to  understand , Add %, Burndown % and Cumulative % Please can anyone explain this , an example would be great. Does Add and CarryForward are t...
  • Nasif_Azam's avatar
    1 year ago

    Hey msprog ,

    Here’s a breakdown of the key terms from the Capacity Metrics App and an explanation of what they mean in the context of the chart you’ve shared:

    Metrics Definitions

    Add %

    This refers to new tasks/items being added to the backlog during the time period.

    • Example: If you have 100 units of carryforward work, and 200 units are added during a specific time interval, the Add % is 200%, meaning the backlog has increased 2x compared to the existing work.

    • Important Note: Add ≠ CarryForward.

      • CarryForward is the existing work that hasn’t been cleared.

      •  

        Add is new work introduced on top of it.

    Burndown %

    This refers to the percentage of work that was completed or removed from the carryforward during the interval.

    • If 50% of the carryforward work is completed, the Burndown % will be 50%.

    • A high burndown % is desirable it shows effective processing of existing tasks.

    Cumulative %

    This is a running total of carryforward represented as a percentage of some baseline (like initial capacity or a fixed threshold).

    • In your chart, this is shown with the red line (right axis).

    • It helps monitor long-term trends – whether your backlog is growing or shrinking over time.

    Chart Interpretation

    Looking at the image:

    • The green bars represent CarryForward %, showing how much work is being carried over.

    • The red line (Cumulative %) shows a rising trend, indicating backlog is growing steadily.

    • In the leftmost bar, the Add % is 200%, which means:

      • New tasks added in that period were double the current carryforward.

      • It’s a signal that the team or system is under strain and new work is outpacing the ability to clear existing tasks.

    Summary of “Add % of 200”

    • It means: The system received twice the volume of new tasks compared to what was already pending.

    • Implication: Without a corresponding increase in burndown, the backlog (carryforward) will grow.

     

    If you found this solution helpful, please consider accepting it and giving it a kudos (Like) it’s greatly appreciated and helps others find the solution more easily.


    Best Regards,
    Nasif Azam