Need Help! Issues with PowerBI on MAC

[Anonymous]

1. While creating HTML buttons - The text's font family is not supported ,only serif is showing.
2. UNICHAR with font base other than Segoe UI font is not supported

The above issues are only present in MAC on all browsers (Safari, Chrome & Firefox)

[Anonymous]

Hi @v-deddai1-msft,

I understand if the OS and its browser is changing the font everywhere. but I am able to see segoeUI font everywhere else. even in the given example, only the title font has changed. the body of the card viz is still in Segoe on Win & Mac. also, this is mostly prevailing in the Card viz only. in other viz, SegoeUI does not change to Times New Roman.

can you pls look deep into it?

Mervin.

[v-deddai1-msft]

Hi @Anonymous ,

It is operating system that make the difference. It is due to a difference in pixel rendering. You can refer to https://support.dominknow.com/hc/en-us/articles/216571908-PC-and-Mac-operating-system-OS-and-browser-differences-related-to-font-display-and-shape-rendering 

If this post helps, the please consider accept it as the solution to help the others find it more quickly.

Best Regards,

Dedmon Dai

[Anonymous]

Pls find the screenshot below.

[v-deddai1-msft]

Hi @Anonymous ,

Would you please show some screenshot of the issue ?

Best Regards,

Dedmon Dai

[Anonymous]

Hi @v-deddai1-msft,

This issue is not on the desktop side. its on the browser front. On MAC, on Safari, chrome & Firefox, these issue persists. On windows, on all browsers, these issues are not there.

[v-deddai1-msft]

Hi @Anonymous ,

What's the version of power bi desktop are you using? Would you please try to update it to the latest version.  If the issue is still existing,Since I didn't have a MAC for test, I suggest report this as an Issue using issues.powerbi.com.  first check to see if it has already been reported.  

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Best Regards,

Dedmon Dai