Navigation panel not available in Pbi service home

[LéaGr]

Hello!

I am reaching out for a wierd situation. On of my PowerBI users does not have the usual Navigation panel on the left of the home screen on PowerBI service. Here are his screen VS my screen : 

Does anybody know what is happening and how to get him the usual pannel? Actually he wants to create a workspace and we don't know ohw to do it with no navigation pannel...

Many thanks for your help, 

Best,

Léa

[v-alq-msft]

Hi, @LéaGr 

If you take the answer of someone, please mark it as the solution to help the other members who have same problems find it more quickly. If not, let me know and I'll try to help you further. Thanks.

Best Regards

Allan

[v-alq-msft · Accepted solution]

Hi, @LéaGr 

I wonder if the user who does not have the usual Navigation panel is an external user. You may contact the global admins or Power BI service admins to check if the feature 'Allow exteranl guest users to edit or manage content in the organization' is disabled.

If it is disabled for the user, the navigation panel disappears. 

While it is enabled, it appears.

Best Regards

Allan

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.