Forum Discussion

jl20's avatar
jl20
Helper IV
6 years ago
Solved

Navigation Pane is Gone!

Hi all,

 

The navigation pane all of a sudden disappeared a couple of days ago when viewing dashboards. I can still change workspaces by going to the PBI homepage, but this will be very confusing to users and frankly, is annoying for me. No hamburger icon to expand/collapse exists. If I go into the New Look off mode, it comes back, but I like New Look on. Any advice on how to restore this would be appreciated.

 

Thanks in advance.

Need Help
  • v-kelly-msft's avatar
    v-kelly-msft
    5 years ago

    Hi jl20 ，

     

    Based on my test,under new look,the navigation pane still exists,so I'm guessing whether it's a cache issue or browser issue?Could you pls clear the cache or change to another browser to try again?

     

     

    Best Regards,
    Kelly
    Did I answer your question? Mark my post as a solution!
     

6 Replies

  • Greg_Deckler's avatar
    Greg_Deckler
    Community Champion
    6 years ago

    jl20 - Yeah, they changed something in the Service and it is really kind of awful in my opinion. I had to remove my default dashboard and then I got things back to normal.

    • jl20's avatar
      jl20
      Helper IV
      6 years ago

      What do you mean remove your default dashboard? Like rebuild it from scratch?

      • Greg_Deckler's avatar
        Greg_Deckler
        Community Champion
        6 years ago

        jl20 - No, I had a default dashboard set. Dashboard, ellipses, Set as Featured. So I had to unset that setting and not have any featured dashboard and then things went back to normal essentially.

  • Anand24's avatar
    Anand24
    Super User
    6 years ago

    Hi jl20 ,

     

    Lately, there have been some issues related to New Look On and Off in Power BI Services.

    A few days back, I wasn't able to subscribe to reports in New look Off mode while it worked smoothly when switched to New Look On mode.

     

    I'd suggest you just 2 things in this scenario since this is more about Power BI bug/issue:

    1. Try to open in Incognito mode and after clearing cache: If you got lucky, this will work

    2. Create a support ticket here with Microsoft to get the bug/issue resolved: Recommended since this seems to be a services issue from Power BI end

     

    Give a thumbs up if this post helped you in any way and mark this post as solution if it solved your query !!!

  • v-kelly-msft's avatar
    v-kelly-msft
    Community Support
    5 years ago

    Hi jl20 ，

     

    Based on my test,under new look,the navigation pane still exists,so I'm guessing whether it's a cache issue or browser issue?Could you pls clear the cache or change to another browser to try again?

     

     

    Best Regards,
    Kelly
    Did I answer your question? Mark my post as a solution!
     
    • jl20's avatar
      jl20
      Helper IV
      5 years ago

      Clearing the cache in chrome did the trick. Thanks!