Forum Discussion
NT SERVICE\PBIEgwService
Ended up do the install on a different server running Windows Server 2012 R2 without issue.
I'm having the same problem on a newly installed/upgraded Windows 10 laptop (not connected to a domain) and I'm going the same error. Is there a solution for installing the Gateway on a Windows 10 laptop?
To clarify, this was during the installation of the PowerApps "On-premises data gateway service".
Here is the text of the exact error message:
Service 'On-premises data gateway service' (PBIEgwService) failed to start. Verify that you have sufficient privileges to start system services.
Best regards,
Michael Herman
Hi Michael,
Our installations look different but the problem I was having was PBIEgwService did not have the correct privileges to start a service. The next problem was I could not find the user/service PBIEgwService that was created as part of the installation and automatically added as the "logon as account" for the Power BI Gateway – Enterprise Service
The way that I got around this was to allow "NT Service\ALL Services" (of which PBIEgwService is a member) privileges to login as a service.
If you want to do this you need to open Local Security Policy
Double-click Local Policies, and then click User Rights Assignments
In the details pane, double-click Log on as a service
Then you need to add "NT Service\ALL Services"
I hope this helps
NT Service\ALL Services already has Logon locally rights on my Windows 10 laptop. I still have the problem.
p.s. The PowerApps version of the Gateway installed properly on Windows Server 2012 R2 but I need it to run on Windows 10.