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mellolu's avatar
mellolu
Frequent Visitor
5 years ago
Solved

My pbi docs disapeared

Hi everybody.

After lost and take back my PBI license, all my docs and gateways disapeared...

I login on PBI and it is empty.

Same user, but no docs...

 

  • Hi mellolu ,

     

    When you restore the pro license, the pro function will be restored. As long as the administrator does not delete your access permission, you can still access the workspace or report you created before.

     

    Best Regards,
    Liang
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

3 Replies

  • V-lianl-msft's avatar
    V-lianl-msft
    Icon for Community Support rankCommunity Support

    Hi mellolu ,

     

    You will be reverted to the Free licence so you'll not be able to use the Pro features anymore. Everything else stays.

     

    Best Regards,
    Liang
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • mellolu's avatar
      mellolu
      Frequent Visitor

      Hi Liang tks for your support.

      Now I have pro license again...

      Do you think that I lost everything??

      • V-lianl-msft's avatar
        V-lianl-msft
        Icon for Community Support rankCommunity Support

        Hi mellolu ,

         

        When you restore the pro license, the pro function will be restored. As long as the administrator does not delete your access permission, you can still access the workspace or report you created before.

         

        Best Regards,
        Liang
        If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.