Forum Discussion

wycd's avatar
wycd
Microsoft Employee
10 years ago
Solved

My dataset is grayed out

I have one pulished dashboard with SSAS dataset behind. Yesterday I made some change in SSAS tubular DB and added one tab in pbix file. All looked good after publishing it to online.    However, to...
  • ankitpatira's avatar
    ankitpatira
    10 years ago

    wycd not 100% sure but i think since you cancelled the process of publish from desktop to service your dataset in cloud is locked and so greyed out. i think you should contact microsoft support to be able to get access back to that dataset.

     

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    10 years ago

    Hi wycd,

     

    In your scenario, please make sure the user account used to access the Power BI Service is the same one as used before. And please try to connect to .PBIX file from Power BI Service site via Get Data feature to see if the dataset can be replaced with the new one.

     

    If you have any question, please feel free to ask.

     

    Best Regards,
    Qiuyun Yu

wycd's avatar
wycd
Microsoft Employee
10 years ago

Thank you for the reply ankitpatira. Seems that you are right about why my dataset was greyed out. My dataset is reactivated one day later.

mirzay's avatar
mirzay
Helper I
10 years ago

How did it get reactivated?

  • wycd's avatar
    wycd
    Microsoft Employee
    10 years ago

    I waited for one day then the dataset turn to reactive automatically. I assumed that the backend process ended and then unblocked the dataset. I think you could contact microsoft support for help, if you don't want to wait.