Forum Discussion
My content pack is not showing
HI eveyone I've created organization content pack. and i can manage and update content pack in normally, but now all my content is disappear and system show "i've not any content pack"
but, my viewer user is able to access content pack and my report too.
Who has the trouble like me or solved this
pls shared an idea for me
Thank you
Hi bi-support
Your screenshot shows you don't have any content pack in your own workplace.
As for "other people that who has recieve my report via content pack they can connecting to my report from my content pack too", Here are some possbilities:
the content pack is deleted, but the end user has copied the content pack, so they can still see the reports from this content pack.
the content pack is not deleted.
So, please check as steps below
1. go to "Get data"->"Organization content pack", search the name of your content pack, if you can't find it here, it means the content pack is deleted for some unknown reason.
2.think about which workplace you created this content pack.
As tested, when i open an App workplace called "new", then click on "view content pack", my page shows the same as yours since i haven't created any content pack in this workplace.
So check each workplace ( either My Workplace or any App Workplace)
Best Regards
Maggie
5 Replies
Re post
v-juanli-msftCommunity Support
Hi bi-support
Did you search any content pack by clicking on Get Data –> My Organisation ?
Please search for the content pack in Get Data –> Organisational Content Pack and there you are able to see the content pack you have created earlier, or type the content pack name in search bar directly.
Best regards
maggie
Hi v-juanli-msft maggie
Thank you for your reply
but i want to edit my content pack that i've already created and shared to other people,
in the after i can see and i can manage it, but now i did'nt see any my content pack
however, other people that who has recieve my report via content pack they can connecting to my report from my content pack too
please see any detail in picture from this URL https://imgur.com/a/Jp9nizm
- v-juanli-msft
Hi bi-support
Your screenshot shows you don't have any content pack in your own workplace.
As for "other people that who has recieve my report via content pack they can connecting to my report from my content pack too", Here are some possbilities:
the content pack is deleted, but the end user has copied the content pack, so they can still see the reports from this content pack.
the content pack is not deleted.
So, please check as steps below
1. go to "Get data"->"Organization content pack", search the name of your content pack, if you can't find it here, it means the content pack is deleted for some unknown reason.
2.think about which workplace you created this content pack.
As tested, when i open an App workplace called "new", then click on "view content pack", my page shows the same as yours since i haven't created any content pack in this workplace.
So check each workplace ( either My Workplace or any App Workplace)
Best Regards
Maggie
- v-juanli-msft
Hi bi-support
Does my reply help you ? if works, could you kindly accept this as a solution?
If not, please don't hesitate to ask me more.
Best Reagrds
Maggie
