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Anonymous's avatar
Anonymous
Not applicable
9 years ago
Solved

Multiple Refresh Failures This Morning

I've had 4 datasets fail their scheduled refreshes so far today. They are all coming up with "Processing error: transfer service unknown error" in the failure details. Is anyone else having refresh problems like this today? Eastern United States.

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  • Anonymous's avatar
    Anonymous
    9 years ago

    Sorry, I should have followed up on this. Whatever may have been going on, the problem has resolved itself. I'm no longer having any trouble. I didn't expect anyone to be able to deliberately replicate the problem, only wanted to see if there was a more widespread outage that hadn't shown up as a service alert yet. If a couple of other people had already seen the same thing happening I would know it wasn't a problem at my end. Anyway it's all good now.

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Hi Anonymous,

     

    Can you share some detail content of your issue? It is hard to reproduce your issue from your description. It seems works on my side.

     

    E.g. Datasource type, connect mode, gateway type...

     

    Regards,

    Xiaoxin Sheng

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      Sorry, I should have followed up on this. Whatever may have been going on, the problem has resolved itself. I'm no longer having any trouble. I didn't expect anyone to be able to deliberately replicate the problem, only wanted to see if there was a more widespread outage that hadn't shown up as a service alert yet. If a couple of other people had already seen the same thing happening I would know it wasn't a problem at my end. Anyway it's all good now.