Forum Discussion
omniixrick
8 years agoNew Member
Multiple Issues (1 - Can't retrieve data model for this report.....2 - Can't create support ticket
Anyone else having issues creating a support ticket? Pretty crazy that I have errors with my service and when trying to create a support ticket to get help on that error, the page to create a suppor...
Anonymous
8 years agoNot applicable
omniixrick Do you have a Pro license? Do you have this set up via a gateway, did you check your dataset to ensure the credentials are still valid?
omniixrick
8 years agoNew Member
Hey Seth, thanks for the response. Yes, I do have a Pro license. Nothing changed regarding dataset credentials and/or gatewey.
- remeezp8 years agoFrequent Visitor
omniixrick, my visualizations are up and running again. It seems that the I had to replace the following in my config settings.
tokenType: this.models.TokenType.Embed was replaced with tokenType: 1permissions: permissions was replaced with permissions: 7I was importing the powerbi-models and using the enums to populate my values, but they were set to undefined.I hope this helps you.