Forum Discussion
Monitoring Gateway Availability
We've just installed a new gateway and some of the refreshes fail due to it being unavailable. The error message is: Processing error: Your data gateway is offline or could not be reached. Ensur...
It's an on-premise gateway.
We've checked the gateway connection several times - definately set up correctly. All credentials are correct.
I'm pretty sure the gateway has been set up properly on the server itself. It's not our first gateway - we've done quite a few.
This is the second gateway that has been set up at this particular customer, and it has the exact same problem as the previous one (which was set up before we were asked to take over). I'm leaning heavily towards it being a network/infrastructure issue - but need to perform due dilligence and monitor it. None of our other customers have this problem.
Hi there
Here are all the gateway APIs which you can use to monitor the gateway and the data sources
https://docs.microsoft.com/en-us/rest/api/power-bi/gateways
Here are all the gateway APIs which you can use to monitor the gateway and the data sources
https://docs.microsoft.com/en-us/rest/api/power-bi/gateways