Forum Discussion

cathynitafan's avatar
cathynitafan
Regular Visitor
10 years ago

Missing Dashboard Tile Details

Hi All - I've noticed today that my dashboard have missing tile details or the tiles are displaying blank. I did check the Report  where the pinned tiles are from and they are all displaying correctl...
v-qiuyu-msft's avatar
v-qiuyu-msft
Icon for Community Support rankCommunity Support
10 years ago

Hi cathynitafan,

 

In your scenario, do you mean the Tile Details window below is missing in the dashboard, or the subtitle and last refresh time value won't display in the tile?

 

Based on my test, when we pin the separate report visual or pin the report live page to the dashboard, the Tile Details window also is available. If the issue is disappeared subtitle and last refresh time, please open Tile Details window to check corresponding settings.

 

About the data doesn't display in the tile, the issue can be process of backend data model hasn't be finished. Please refresh the dashboard by clicking the "Refresh dashboard tiles" and wait for a minute to see if data can be loaded.

 

 

If you have any question, please feel free to ask.

 

Best Regards,
Qiuyun Yu

  • yesenita's avatar
    yesenita
    Frequent Visitor
    10 years ago

    I'm also having the same issue as cathynitafan

     

    Refreshing of tiles did not resolve problem

     

     

     

     

  • cathynitafan's avatar
    cathynitafan
    Regular Visitor
    10 years ago

    Hi v-qiuyu-msft - Unfortunately, same with yesenita, refresh didnt solve the issue. It happens to me 2x already. And i dont want to redo my Dashboard everytime the tile detail disappear. :( 

    • v-qiuyu-msft's avatar
      v-qiuyu-msft
      Icon for Community Support rankCommunity Support
      10 years ago

      cathynitafan yesenita I am trying to involve someone more familiar with this topic for a further look at this issue. Sometime delay might be expected from the job transferring. Your patience is greatly appreciated. 

       

      Thanks for your understanding and support.

       

      Best Regards,
      Qiuyun Yu

      • Vicky_Song's avatar
        Vicky_Song
        Icon for Impactful Individual rankImpactful Individual
        10 years ago

        cathynitafan, yesenita thanks for reporting this issue. The issue you reported is confirmed as a known issue which will be fixed in the production environment in the near future (around Sep 7). Currently, you have to re-pin visuals to the Dashboard as a temporary workaround.