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Anonymous's avatar
Anonymous
Not applicable
9 years ago
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Migrate gateway to new server - best practices?

Hi, we need to migrate our Enterprise gateway from a development VM to a dedicated new gateway VM. What is the best process for this?

 

We already have live users using the existing gateway with several reports / dashbaords so need to be as prepared as possible to minimize downtime. Ideally we want to avoid having to republish reports etc.

 

I believe we do have the recovery key if/when needed.

 

 

 

Need Help
  • Anonymous's avatar
    Anonymous
    9 years ago

    Anonymous All you should need to do is install a new gateway on the new VM and use the recovery key and the gateway will pick up the load of everything using it in the Service.

5 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Anonymous All you should need to do is install a new gateway on the new VM and use the recovery key and the gateway will pick up the load of everything using it in the Service.

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      Thanks for this. Completed this today and it worked as you suggested it would.

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    HI Anonymous,

     

    I agree with Eno1978's point of view, re-install and sign in the original gateway is the simply method to migrate gateway.

    In addition, you can also install a new gateway in that server, then add original data sources to this gateway.

    After these steps, you can choose to use which gateway to refresh.

     

    Regards,

    Xiaoxin Sheng