Forum Discussion
Microsoft Call Quality Custom Connector in Service
Hi sb991986 ,
Microsoft's Teams Call Quality Dashboard (CQD) Power BI "Microsoft Call Quality (Beta)" connector actually works online without a gateway. It is not available as a connector in an online service and must be added as a custom connector on the desktop, such as putting the Microsoft CallQuality.pqx file into the "C:UsersUSERNAMEDocumentsPower BI DesktopCustom Connectors" folder.
However, Power BI Desktop reports that can use the Microsoft Call Quality (Beta) connector are published to the Power BI online service, and after authentication, it does connect to the Teams Call Quality Dashboard (CQD) cube and refresh to get new data.
Please refer to the following document for more information.
Microsoft Call Quality Custom Connector in Service
Power BI to analyze CQD data for Microsoft Teams
Best Regards,
Neeko Tang
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Hi,
thank you for the info. The connector is not showing up in the Power BI service. Can you please le tme know the steps to show up over there?
Thanks