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sb991986's avatar
sb991986
Advocate I
3 years ago

Microsoft Call Quality Custom Connector in Service

In regards of Microsoft's Teams Call Quality Dashboard (CQD) Power BI connector... is this connector available in Power BI Service? I wasn't able to find it. It is noted as a "beta" connector so likely it hasn't yet been certified. Any idea when or if this CQD connector will be available in Power BI Service? I tried installing via custom connector but it didn't show up

 

Power BI CQD connector documentation

https://docs.microsoft.com/en-us/microsoftteams/cqd-power-bi-query-templateshttps://www.microsoft.co...

 

A search in Power BI Gateway Service for "call quality", "CQD", "cqd" doesn't find any connectors:

 

 

Thanks

Need Help

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    3 years ago

    Hi sb991986 ,

     

    Microsoft's Teams Call Quality Dashboard (CQD) Power BI "Microsoft Call Quality (Beta)" connector actually works online without a gateway. It is not available as a connector in an online service and must be added as a custom connector on the desktop, such as putting the Microsoft CallQuality.pqx file into the "C:UsersUSERNAMEDocumentsPower BI DesktopCustom Connectors" folder.

    However, Power BI Desktop reports that can use the Microsoft Call Quality (Beta) connector are published to the Power BI online service, and after authentication, it does connect to the Teams Call Quality Dashboard (CQD) cube and refresh to get new data.

     

    Please refer to the following document for more information.

    Microsoft Call Quality Custom Connector in Service 

    Power BI to analyze CQD data for Microsoft Teams 

     

    Best Regards,

    Neeko Tang

    If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly. 

    • sb991986's avatar
      sb991986
      Advocate I
      3 years ago

      Hi,

       

      thank you for the info. The connector is not showing up in the Power BI service. Can you please le tme know the steps to show up over there?

       

      Thanks

      • Anonymous's avatar
        Anonymous
        Not applicable
        3 years ago

        Hi sb991986 ,

         

        Custom connectors are not Certified connectors and therefore cannot be used on the service.

        And it just like ,when we use CQD on Power BI Desktop, we need to deploy first,(put MicrosoftCallQuality.pqx   Documents\Power BI Desktop\Custom Connectors，and not Certified   connectors not deploy on the service)

        refer： 

        Certified connectors are:

        • Maintained by the partner developer

        • Supported by the partner developer

        • Certified by Microsoft

        • Distributed by Microsoft

        Certifying a Power Query custom connector makes the connector available publicly, out-of-box, within Power BI Desktop. Certified connectors are supported in PowerBI.com and all versions of Power BI Premium, except dataflows. Certification is governed by Microsoft's Connector Certification Program, where Microsoft works with partner developers to extend the data connectivity capabilities of Power BI.

        We work with partners to try to make sure that they have support in maintenance, but customer issues with the connector itself will be directed to the partner developer.

        Certified connectors are bundled out-of-box in Power BI Desktop. Custom connectors need to be loaded in Power BI Desktop, as described in Loading your extension in Power BI Desktop. Both can be refreshed through Power BI Desktop or Power BI Service through using an on-premises data gateway by implementing a TestConnection.

        Certified connectors with a  implementation also support end-to-end refresh through the cloud (Power BI Service) without the need of an on-premises data gateway. The Power BI service environment essentially hosts a “cloud gateway” that runs similar to the on-premises gateway. After certification, we will deploy your connector to this environment so that it's available to all Power BI customers. There are additional requirements for connectors that need to use additional components, such as an ODBC-based driver. Be sure to reach out to your Microsoft contact if your connector requires the use of additional components.TestConnection

         

        To  learn more details ,refer:

        https://docs.microsoft.com/en-us/power-query/connectorcertification 

         

        Best Regards,

        Neeko Tang

        If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly.