Forum Discussion
Microsoft 365 Usage Analytics Report Refresh fails in the Service
- 1 year ago
Hello.
I opened a support ticket because I've been experiencing same error and I've got an answer saying they are aware and working on it, see:
Analysis: It sounds like you've encountered an issue with the Microsoft 365 Usage Analytic report, stating that starting on 3/30/2025, the report would not refresh in the service, although it refreshed without issues in the Power BI Desktop app. The error encountered was related to an invalid or malformed grant, specifically the AADSTS70000 error.
We apologize for the inconvenience caused due to the issue. Our Product team has identified this issue as a known issue, and they are currently working to fix this issue as soon as possible. our dedicated internal team is actively working on resolving it, and I want to assure you that your concern is being given the highest priority. The current status of the issue is "processing," and we are diligently working towards a solution.
It's solved!
Important to re-sign at Settings>Data source credentials>Edit credentials and continue.
"We received an update from our Product team that they have implemented the fix for the issue.
In order to implement the mitigation in your environment as well, please re-sign with your credentials and try to refresh again. The token could be cached and need to be refreshed for the mitigation to apply."
My data refreshes also began working yesterday. (ps: I always do this after any reshesh failure:
Settings>Data source credentials>Edit credentials, sign In)