Forum Discussion
Matrix visual not displaying all levels
Hi,
I have a report that has two pages. One page uses the Matix visual that shows - Sales rep, Company, Agreement type, and then invoice number. This visual uses a fixed view for "Previous month". This visual shows all levels. One the second report page I use the same exact visual but added a date slicer for the user to choose their date range. Both visuals were working fine until sometime this week but now the second page with the date slicer has stopped working. I have had this report published for several months and it was working with no issues. I tried republishing and updating the App with this report with no results. Is there something going on in the Online Service that would cause this? Thoughts?
Thanks.
For anyone interested: was not able to get the visual to work. I did resolve the issue by unpublishing the report from the App, deleted the report, then re-published the report from PBI Desktop, and rebuilt the App in the online service. Visual is working again. Very strange.
4 Replies
Hello djoslin ,
this is weird, you might want to report it as an issue and Power bi support will investigate it and report it to the production team.
https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues
Hi djoslin ,
We would like more information on this issue, Are you using the latest version of Power BI Desktop?
Please make sure you are not using Power BI Desktop for Report Server and that it is not the version downloaded from the MS app store.
Best regards.
Community Support Team_CaitlynYes, i am using the latest version of PBI Desktop. Everything works correctly in the desk top in the visual works correctly on the first report page.
Here is a screen shot of the 1st report - the + lets me expand to the lowest level , the second page it shows the + sign but does not let me expand. Same visual setup except the second way use a date slicer.
For anyone interested: was not able to get the visual to work. I did resolve the issue by unpublishing the report from the App, deleted the report, then re-published the report from PBI Desktop, and rebuilt the App in the online service. Visual is working again. Very strange.
