Forum Discussion

jwh23's avatar
jwh23
Icon for Advocate I rankAdvocate I
4 years ago

Matrix visual loading time in service considerably slower than usual

Dear community, 

 

Is anyone else experiencing this problem? Noticed this happening today with reports that have not been changed recently where performance previously had no issues.

 

Thanks!

Need Help

3 Replies

  • edhans's avatar
    edhans
    Icon for Community Champion rankCommunity Champion
    4 years ago

    Is this on premium capacity? If so talk to your admin. There could be other issues impacting it. 

    Otherwise, no, I've not noticed this on "Pro" workspaces.

    • jwh23's avatar
      jwh23
      Icon for Advocate I rankAdvocate I
      4 years ago

      This is on premium capacity. I will reach out to our admin. Thanks for the response!

  • v-luwang-msft's avatar
    v-luwang-msft
    Icon for Community Support rankCommunity Support
    4 years ago

    Hi jwh23 ，

    Does the administrator detect the cause and can the solution be shared so that people with the same problem can quickly find a solution. Also network instability can affect the display of reports.

     

    Best Regards

    Lucien