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tjs2911
Frequent Visitor

Mass Filter

Is anyone seeing an issue with the Mass Filter visual in the service?  PBIX file works fine but with published reports to the app they're showing "Please setup a field to filter on".  All of our reports were working fine before this morning with this filter/visual. Please help! 

1 ACCEPTED SOLUTION

The developers of this mass filter did an update which resulted in loosing the filter field.

You need to edit each mass filter field and add the filter field again, which resolves the issue.

 

 

View solution in original post

14 REPLIES 14
Poojara_D12
Super User
Super User

Hi @tjs2911 

If the Mass Filter visual is working fine in Power BI Desktop (PBIX file) but is showing the error "Please setup a field to filter on" in Power BI Service after publishing, it could be due to a recent update or a service-related issue affecting custom visuals. Since your reports were functioning correctly before this morning, it’s possible that a Power BI Service update has changed how the visual interacts with fields. To troubleshoot, first, try republishing the report to see if it resolves the issue. Also, check whether the visual needs an update—sometimes, custom visuals require re-importing the latest version from AppSource. Ensure that the fields assigned to the visual are still mapped correctly in Power BI Service and that there are no dataset permission changes affecting field accessibility. If the issue persists, test by removing and re-adding the Mass Filter visual in Desktop and republishing. Additionally, clearing your browser cache or testing in an incognito window might help rule out caching issues. If none of these steps resolve the issue, check the Power BI Support page for any ongoing incidents or reach out to Microsoft Support to confirm if this is a known bug.

 

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rohit1991
Super User
Super User

Hi @tjs2911 ,

If you're seeing the "Please setup a field to filter on" message for the Mass Filter visual in the Power BI Service—while everything works fine in the PBIX file—it’s likely due to a recent service-side change or issue affecting custom visuals. This kind of behavior can occur when Power BI updates the service or there's a compatibility hiccup with third-party visuals.

 

To resolve it, try updating the Mass Filter visual in Power BI Desktop by re-importing it from AppSource, then republish your report. It's also worth clearing your browser cache or testing the report in a different browser or workspace to rule out rendering issues. Additionally, double-check that the field being used in the visual hasn't been renamed or removed from the dataset. If the issue persists, it may be a temporary bug on the Power BI Service side, and raising a support ticket with Microsoft would be advisable.

 

Passionate about leveraging data analytics to drive strategic decision-making and foster business growth.

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v-pnaroju-msft
Community Support
Community Support

Hi tjs2911,

We are following up to see if your query has been resolved. Should you have identified a solution, we kindly request you to share it with the community to assist others facing similar issues.

If our response was helpful, please mark it as the accepted solution and provide kudos, as this helps the broader community.

Thank you.

v-pnaroju-msft
Community Support
Community Support

Hi tjs2911,

We wanted to check in regarding your query, as we have not heard back from you. If you have resolved the issue, sharing the solution with the community would be greatly appreciated and could help others encountering similar challenges.

If you found our response useful, kindly mark it as the accepted solution and provide kudos to guide other members.

Thank you.

v-pnaroju-msft
Community Support
Community Support

Hi @tjs2911,

We have not received a response from you regarding the query and were following up to check if you have found a resolution. If you have identified a solution, we kindly request you to share it with the community, as it may be helpful to others facing a similar issue.

If you find the response helpful, please mark it as the accepted solution and provide kudos, as this will help other members with similar queries.

Thank you.

Vnnt
Regular Visitor

updated the visual but it doesn't resolve the issue

Darrell
Frequent Visitor

I found the field that it corresponds to, uncheck, then re-check and it works for me. 

 

Darrell_0-1742487745278.png

 

v-pnaroju-msft
Community Support
Community Support

Hi @tjs2911,

Thank you for reaching out through the Microsoft Fabric Community Forum.

Please find below an important notice regarding the Mass Filter in the attached screenshot and the reference link provided:

Mass Filter | INSIDERS.COOP Power BI Custom Visuals

vpnarojumsft_0-1742455825035.png


If you find our response helpful, kindly mark it as the accepted solution and give kudos. This will help other community members facing similar queries.

Thank you.

ScheneyderK
New Member

Yes, it updated yesterday and it's not working anymore. If anyone knows how to sort this out, let me know. (Brazil)

Marcushi
New Member

My colleagues in Belgium in Netherlands are facing the same issue. For me in Germany the mass filter has not changed. Although we are all using the same report.

For me it looks like this and works fine: 

Marcushi_0-1742398637791.png

For them it looks like this and they can't use the filter:

Marcushi_1-1742398691519.png

 

The developers of this mass filter did an update which resulted in loosing the filter field.

You need to edit each mass filter field and add the filter field again, which resolves the issue.

 

 

It broke a lot of reports for me.  This is ridiculous.  They should have created a new version for download.

That solves the issue, thanks a lot!

Same here

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