Forum Discussion
Mapbox Visual map is not showing up in public link.
Today i discover that the maps i used in my powerBi report doesnt show anymore in the publication link. I dont know what's happening cause two days ago was all good.Any idea of what's going on and how to fix it?
Note: The maps work well in Desktop application
17 Replies
- otravers
Community Champion
Do you use the Lastpass browser extension by any chance? It's messing with Mapbox, at least with 1.5 (I'm not sure the recently released 1.6 addresses that bug).
- Jujo95Frequent Visitor
Hi , no i do not use it. What i do not understand is that two days ago the maps were running well in the link. But today when i needed to update some things it just show the space of the visual but not the content.
- AnonymousNot applicable
I am having the same issue with MapBox Visual. I was working on my Map yesterday and it was fine then I reuploaded it as a PBIX and it just stopped working. The maps still work on the Desktop App as well as inside by online PowerBI service but they do not work in a Public View Link.
Please help.
- muzz2609New Member
Hi Colleagues,
I'm having the same issue as well since yesterday. Our PBI web app and desktop app are showing the Mapbox plugin without issue but our public dashboards are not loading the Mapbox plugin at all. This is a major issue as we rely on our public dashboard for regular community engagement. Our plugin is currently on v1.5 and no changes in terms of updates have recently occurred. Would be keen to hear if more people are experiencing this issue or if someone has managed to resolve it.
- lcruzFrequent Visitor
me too !
- AnonymousNot applicable
Same for us
- FDRSNew Member
We're facing the same problem. It's not only Mapbox but also all other custom visuals are not showing in the public view.
- v-henryk-mstf
Community Support
Hi Jujo95 ,
For such questions,if you checked the Network traces and found below error in Console? Try adding the following parameters to test if the jump works.
target="_blank"Or refer to the following troubleshooting to see if it helps you:
If the problem is still not resolved, please provide detailed error information and let me know immediately. Looking forward to your reply.
Best Regards,
Henry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.