Map worked fine on desktop but doesn't work when published online

[hyong]

Hello,

I am having similar issues that some people may had. My map worked just fine on my desktop but it does not show anything when I published online.

I have tried all kind of browsers (Chrome, Firefox, and MS Edge), and it doesn't seem to solve the issue.

Please advise. Thanks.

Desktop:

Online:

It does have data but somehow does not show anything

[Anonymous]

Hi @hyong,

I can't reproduce your issue, it seems like some locations not displayed on service side. Based on research, it seems like a known issue which power bi team is troubleshooting.

I will give you feedback and update here once it has been fixed.

Regards,

Xiaoxin Sheng

[hyong]

Hi Xiao Xin,

Thank you for your response and I will wait for more updates from you all.

Regards,
Hong

[Anonymous · Accepted solution]

Hi @hyong,

This issue is caused by bing map control update, I think it will be fix at recently released.

For detailed information, you can take at look at below link:

URGENT!!: Map Visualization Not Working

In addition, you can try to setting the data category to place. It may fix the issue.

Desktop Service

Regards,

XIaoxin Sheng

[hyong]

Thank you Xiao Xin,

I will give it a try and hopefully the update solves the issue.

Regards,

Hong