Forum Discussion
Map Visualization Not Working in power bi service
Hi shivaprasadg,
By my test, both of the Bing Map and Esri map work well in Power BI Desktop and Power BI Service.
Does the map visual work on Power BI Desktop?
What map do you use and whether all map type visuals don't work?
If it is convenient, could you share some screenshots to specify the scenario map visual not working in Power BI service?
In addition, you could have a reference of this similar thread map visual not work which has been solved.
Best Regards,
Cherry
Dears,
I have this issue since the past week or so. In Power BI desktop the map visualization is working, but not in the published report or service. My data are simple and tagged as latitude and longitude. I tried the above, connect to my account and disconnect but it ain't working. It is the first time I am confronted to this issue, it seems that it happends after the last update of the desktop version.
I attach here the 2 different screen shot, firs desktop then service. I need help please.
Thank you,
Seb
I see from below you have the issue sorted out. But from your screen shots you had the same issue as me. LAT/LONG for location as well as one field for legend and others for tooltips. I had similar setup that was working fine until last week. But then maps went blank. From my troubleshooting, I found I can have Legend OR tooltip now, but not both. When you recreated did you add a legend/tooltip still?
I've recreated my visuals but still doesn't work unless I remove one of the legend/tooltip.
This still works on desktop with both legend and tooltip.
Would like this to be fixed, the use of legend and tooltip on this map is critical.
Just thought I'd add that I'm also a victim of the pointless map bug. This started some time between Friday afternoon and Monday afternoon. My map had been working fine for months, and there's been no changes to the report in weeks. Interestingly, my non-working report doesn't care whether I have a legend or not, but it simply will not accept a tooltip of any kind. My temporary workaround is to remove all tooltips from this specific report.
I have 2 reports with maps and one works but one doesn't.
WORKING REPORT:
-Import
-Legend
-Multiple tooltips
-Size field
NON-WORKING REPORT:
-Direct Query
-Legend
-Multiple tooltips
So update to my original post: I got it working today! Not sure if this would have worked yesterday or if MS has done something in the background, but here's my resolution steps:
-Open report in Desktop
-Remove tooltips from visual
-Publish to workspace, overwriting previous dataset - this was our temporary workaround that worked but had no tooltips
-Publish app
-Back in Desktop, add tooltips back as they were
-Publish to workspace **it broke again here!**
-Back in Desktop, remove individual tooltips to isolate the issue. I removed a decimal field from tooltips
-Publish to workspace - works!
-Back in Desktop, add back the removed tooltip and reorder so the decimal field is at the bottom (2 text fields above)
-Publish to workspace, overwriting previous dataset
-Publish app
-Profit
I have no idea which if any of these steps is relevant to solving my problem, but I included as much as I could to try to help as many as possible.. especially if the dev team is reading this...
I should also specify I'm using the May 2018 64-bit Desktop tool, but the report has been published several times from this exact version/instance before with no issue.
