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mitchgrnr's avatar
mitchgrnr
Frequent Visitor
9 years ago
Solved

Map Visualization Not Working On Power BI Service, Work in Desktop

Hello,

 

We have a report uploaded to the Power BI service which uses the standard map visual.  While working in desktop the visual works as expected but once uploaded to the service it shows at most three dots - and not consistently the same ones.  Using slicers simply removes the displayed dots.  I have tried reuploading the file with the same issue.  Any help would be appreciated, thanks!

10 Replies

  • PowerBiFun's avatar
    PowerBiFun
    Frequent Visitor

    All of sudden this problem happened to us last Friday.  The map visualization still works fine for desktop, but no longer working on powerbi.com. 

     

    I have reviewed the solutions and tried everything. But it just didn't work. Has anything changed since last week? 

     

    Thanks,

     

    • hayden's avatar
      hayden
      Regular Visitor

      Hi there suffering from the same issue occuring about the same time. We had very important map reports showing 10,000 points using the online service it was working fine and now is is not. Desktop version is working still and well. Tried to re-upload and still not working. Tried drilling down to 100 datapoints as a report filter. still the maps not working.

       

      HELP 

      • hayden's avatar
        hayden
        Regular Visitor

        Hi all - to answer my own issue and hopefully save someone some time!

         

        I have found that the latest update of powerbi.com is not supporting data sources in the same way as last week. Its possibly an improvement but had an impact nonetheless that’s not cricket! 

         

        Check your query and data types, previously if you used an alpha-number string type for Lat and Long - Power bi online handled it fine and displayed map positions. Currently power BI desktop still does handle it fine, and all is dandy!

         

        I believe the change last week now requires lat and long to be a Decimal number for them to work as required and plot locations. I have changed these useing a query step on both fields - republished the reports and the maps appear to be working.

         

        Let me know how you all get on :)

         

  • v-ljerr-msft's avatar
    v-ljerr-msft
    Microsoft Employee

    Hi mitchgrnr,

     

    We will report this issue internally, and post back if there is any feedback. :smileyhappy:

     

    Regards

  • shivaprasadg's avatar
    shivaprasadg
    Frequent Visitor

    Hi mitch,

    facing same error have you got any solution for this......pls let me know