Forum Discussion

WGordon's avatar
WGordon
Frequent Visitor
2 years ago
Solved

Map Visual showing countries in wrong place

Hello,   I have a map visual in a report on the service which we have been using for a long time. The Country field is categorized as such and today I was sent an image from a user showing South A...
Need Help
  • Anonymous's avatar
    Anonymous
    2 years ago

    Hi WGordon 

     

    Sometimes, browser caching can cause unexpected behavior in how content is displayed. Although both users are using the Edge browser, I recommend clearing the browser cache and cookies on both machines to see if this resolves the issue. 

     

     

     

     

    Best Regards,

    Jayleny

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi WGordon 

 

Sometimes, browser caching can cause unexpected behavior in how content is displayed. Although both users are using the Edge browser, I recommend clearing the browser cache and cookies on both machines to see if this resolves the issue. 

 

 

 

 

Best Regards,

Jayleny

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

WGordon's avatar
WGordon
Frequent Visitor
2 years ago

Thank you, 

User cleared cookies and issue was resolved. 🙂