Forum Discussion
Map Visual showing countries in wrong place
Hello,
I have a map visual in a report on the service which we have been using for a long time.
The Country field is categorized as such and today I was sent an image from a user showing South Africa as being in USA on their screen, but when I load the same report on my screen - it's in South Africa.
Both using Edge browser, both looking at same report, both in the same country, both within 5 minutes of each other.
Any ideas?
Kind regards,
G
Hi WGordon
Sometimes, browser caching can cause unexpected behavior in how content is displayed. Although both users are using the Edge browser, I recommend clearing the browser cache and cookies on both machines to see if this resolves the issue.
Best Regards,
Jayleny
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
2 Replies
Hi WGordon
Sometimes, browser caching can cause unexpected behavior in how content is displayed. Although both users are using the Edge browser, I recommend clearing the browser cache and cookies on both machines to see if this resolves the issue.
Best Regards,
Jayleny
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Thank you,
User cleared cookies and issue was resolved. 🙂
