Forum Discussion
Han12345
7 years agoFrequent Visitor
Manual dataset refresh stops working sometimes
Hi, I have a published dataset which is connected to an Excel file (via 'Analyze in Excel') and needs to be manually refreshed regularly. A scheduled refresh works fine and a manual refresh also ...
Han12345
7 years agoFrequent Visitor
I haven't found a solution yet... It still works perfectly sometimes and doesn't at other times. I have updated the data gateway (personal mode) to the latest version, but this doesn't help.
By the way, I am not only using Excel as a datasource. It is a combination of Excel files and an ODBC connection to a PostgresSQL database.
v-piga-msft
Resident Rockstar
7 years agoHi Han12345 ,
Please check if the Refresh history is successful after your manually refresh?
If it is scuccessful, I'm afraid that your 'd better create a support ticket to get the further help if you have the Pro license.
Best Regards,
Cherry