Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

Manual Refresh Errors

Hey Everyone, First post here so let me know if I miss anything. I have multiple datasets published to PBI service. Data sources are SQL and some sharepoint files. I never have an issue with the s...
Need Help
  • collinq's avatar
    collinq
    5 years ago

    Hi Anonymous ,

     

    The dreaded "intermittent error" problem.  I have seen this now and again.  The issue is being able to track it down and for that I suggest you open a ticket with Microsoft and have them guide you through that process.  It is probably somethng inside your network but it might be on their side as well so I suggest starting with them.  They will guide you through things like networks traces and audit logs and so on.

     

    I would appreciate Kudos if my response was helpful. I would also appreciate it if you would Mark this As a Solution if it solved the problem. Thanks!
collinq's avatar
collinq
Super User
5 years ago

Hi Anonymous ,

 

I am assuming that you mean when you refresh in the service that you get the message?  And, if you hit refresh again like 5 minutes later does it work then or not at all?  When you hit refresh manually, are you signed in with a userid/password that has permissions to the data?

 

 

I would appreciate Kudos if my response was helpful. I would also appreciate it if you would Mark this As a Solution if it solved the problem. Thanks!