Forum Discussion
Manage gateway screen is blank
Our "manage gateway" screen is blank in the Power BI service. I searched the forums and found where you are suppose to log into the service using the same account that the gateway uses. So I change...
Hi There,
There is a basic check you can perform and ensure its correct :
1. After installation the gateway setup will ask email id > Ensure the same email is added/used to login to Power BI service.2. Ensure the Gateway is up and running.
3. Some time organization blocks the content due to which Service does not load properly. Use your non-organization laptop to login and see if the Gateway is visible or not. If Yes then its Browser if not then need to explore different angel.
CheersMahak
GilbertQ
Super User
Super UserHi Anonymous
Could you try and use either Chrome, or Edge to see if it works when you log in and see if that works?
Yes, I tried multiple browsers, even browsers on server but wasn't able to access it. Something in our organization is blocking it.