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kfchai's avatar
kfchai
New Member
9 years ago

MSDN Subscription Power BI Pro subscription issue

Hello There,

 

I have previously activated my power bi pro free subscription from MSDN subscription, however when I signed in recently, my Power BI become free subscription and informed me that my trial period has expired. When I wish to check out the information from Settings > Subscriptions, it prompted me this error:

 

Something went wrong.
 
Failed to load settings
Please try again later or contact support. If you contact support, please provide these details.

 

Activity ID32443bc1-d8de-4cdb-bc5f-b8fd6c23c7a1
Request IDc01ef3c6-749b-ee99-8516-f7a72493e6b7
Correlation IDcebd3b88-f4bb-62dd-42e6-43a6f9383f78
TimeWed Feb 01 2017 17:34:08 GMT+0800 (Malay Peninsula Standard Time)
Version13.0.1700.1082

 

Anyone can help? thanks

1 Reply

  • v-haibl-msft's avatar
    v-haibl-msft
    Microsoft Employee

    kfchai

     

    How long is it since you active the 60-day free trial of Power BI Pro?

     

    Best Regards,

    Herbert