Forum Discussion
MS Teams Calls Dashboard
Hi
We use MS Team for incoming and outgoing calls and want to get a "Dashboard / Report" that basically just shows
Username - Number of calls received - time to answer a call - number of outgoing calls made
Anyone know if this is possible with PowerBi ?
Thanks
3 Replies
v-xiaotangCommunity Support
Hi pn1995-2
Thanks for reaching out to us.
Please check if this tutorial helps, Call Quality Dashboard (CQD) setup - Microsoft Teams | Microsoft Learn
Use Power BI to analyze CQD data for Microsoft Teams - Microsoft Teams | Microsoft Learn
Best Regards,
Community Support Team _Tang
If this post helps, please consider Accept it as the solution to help the other members find it more quickly.
- djurecic
Super User
Hi pn1995-2 ,
This might be a good starting point:
https://learn.microsoft.com/en-us/power-bi/collaborate-share/service-teams-analytics
Thanks - that doesn't seams to have any call details though - its seams to be mainly about chat posts
You would think something would hold call details wouldn't you
