Forum Discussion
Helper VMS Exchange cannot be added to gateway
Hi Pals,
I have attached 2 snapshots form 'Dataset' setting page. I have a dataset to be refreshed with the Gateway automatically. The files to be received from a database, local folder, and Exchange email address (setup already and works well when refreshed in Desktop). However, the 'Exchange' link which is reading an email and grab the attachment does not work in 'Gateway premises' and I do not know why. It says 'edit the credential' which is the email and password and the type of Gateway. I tried this and the problem is still there. I am wondering if this is because of using a different email address than my Power Bi account to receive the data. Please advise if this is the issue and if not, how to fix this.
Regards,
7 Replies
here is a link that might help
https://www.sumproduct.com/blog/article/power-bi-tips/power-bi-get-data-from-exchange
- Alirezam
Thanks but it did not respond to my question. I asked why the Exchange link does not add to my gateway. You sent me the link how to setup!
Hi Alirezam,
If you are work with the report with mixed data sources, I'd like to suggest you refer to the following link to use the gateway to handle cloudy data sources.
Merge or append on-premises and cloud data sources
Regards,
Xiaoxin Sheng
- Alirezam
Hi
Thanks but I tried both ways to setup accounts and I still receive the same error (not refreshing automatically) If gateway does not support the email access, this kills the idea of automatic refreshment! doesn't it?!
Anonymous wrote:
here is a link that might help
https://www.sumproduct.com/blog/article/power-bi-tips/power-bi-get-data-from-exchange
venalMemorable Member
Please refer the below link for the "Exchange" data source.
https://docs.microsoft.com/en-us/power-bi/connect-data/power-bi-data-sources
Please try to edit the credentials from the "Data Source Details" and use the right credntials i.e., desktop and service credentials should be same. Check with privacy level is "Organizational".
If the issue is persists, please save the file with the different name and check for the refresh and it is sucess without having any issues.
Then there was issue with exchange end.
Please check and let us know the status. Any concerns, please revert.
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