Forum Discussion
MAQ Software visuals no longer loading in Power BI service
One example is the Cylindrical Gauge. What we have found out since is that when it is in Power BI desktop, there are no issues. However, if it is in Power BI Service it will not display unless we define a ‘min’ value. This was never the case until this week. We have a lot of reports that use this visual and have been published on Power BI Service for some time. How can it not work in Power BI Service but works in Power BI desktop?
Solution SupplierHello Anonymous ,
Thank you for providing the screenshots.
We are able to reproduce the issue and are working on analysing it.
We will notify you on this thread when we have an update on the same.
Thanks.
We met exact the same issue. Suddenly out of nowhere the Cylindrical Gauge stopped working on all brousers of IE, Edge and Chrome on PBI service. PBI desktop looks fine.
Do you have any update on solution to fix this issue on PBI service?
Thanks
Ming
Yes, MAQSupport provided a private fix to replace the visual in the reports to resolve the issues. They communicated that they are working on publishing the fix to Power BI service but it would take about 4-5 weeks (that was back on 3/20).
Anonymous wrote:We met exact the same issue. Suddenly out of nowhere the Cylindrical Gauge stopped working on all brousers of IE, Edge and Chrome on PBI service. PBI desktop looks fine.
Do you have any update on solution to fix this issue on PBI service?
Thanks
Ming