Lost access to all Fabric features

[Victor_Jiang]

Our company is currently evaluating Fabric. A few days ago, some colleagues and me all used up the 60 days fabric trial period, but we noticed there's a extend trial button on the web page so we all clicked that and filled in all necessary information, however after that they got an extend Fabric Trial of another 60 days but I just got PPU Trial, other than the Fabric Trial.

What is worse, I found myself lost access to all Fabric features:

(1) No Experience selector on the bottom left corner of the page - and seems always lock to Power BI;

(2) No Fabric items (lakehouse, warehouse, etc.) when trying to creating work items, no matter at which workspace (trial capacity / fabric capacity) - just Power BI Items only;

(3) Shows PPU Trial instead of Fabric Trial;

Additionally, no longer able to open existing any Fabric work item in My Workspace (says some error like 404), but able to open Fabric work items in any other workspace.

So, I'm wondering if there's any way to restore Fabric features for this account? As far as I know, Fabric items should even work on free users as long as the workspace is fabric capable, but no idea why my account doesn't have fabric at all. BTW my colleagues are all good - still able to work on fabric well.

Thanks

[Anonymous · Accepted solution]

Hi @Victor_Jiang ,

You can verify the status of your trial in the Account Manager. It should indicate whether you are on a Fabric trial or a PPU trial.

If you are on a Fabric trial, make sure that you have correctly allocated the workspace to the fabric trial capacity.

More information about Fabric trial capacity:
Fabric trial capacity - Microsoft Fabric | Microsoft Learn

If you are not, you can contact the team to extend your trial or consider purchasing Fabric license.

Best Regards,

Ada Wang

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