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KylieF's avatar
KylieF
Frequent Visitor
1 year ago
Solved

Locations in Azure Map Correct in Power BI Desktop But Not Correct in Power BI Service

Hi there,   I use Azure Map in Power BI Desktop and it looks fine. I use "country": "AU" and postcode for each location. However, after publishing it to Power BI Service, the dashboards in b...
Need Help
  • v-sgandrathi's avatar
    v-sgandrathi
    1 year ago

    Hi KylieF,

     

    Since you have attempted all the standard troubleshooting steps without success, it would be advisable to contact Microsoft Support for a more comprehensive investigation and resolution of this issue. Their expertise will help determine whether this is a service-side problem or requires additional configuration.

    To raise a support ticket for Fabric and Power BI, kindly follow the steps outlined in the following guide:

    How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

     

    If this post helps, please give us Kudos and consider marking it Accept as solution to assist other members in finding it more easily.


    Thank you for being a part of Microsoft Fabric Community Forum!

v-sgandrathi's avatar
v-sgandrathi
Icon for Community Support rankCommunity Support
6 months ago

Hi asalgadoPT500, KylieF,

 

Thank you for the update. Since the Azure Maps visual displays correctly in Power BI Desktop but shows incorrect locations in Power BI Service, and this is affecting multiple users in different regions, it appears to be a geocoding issue on the Power BI Service side, not a problem with the report or data setup. All standard troubleshooting steps have been checked, and there is no workaround at the report level. The suggested next step is to submit a Microsoft Support ticket so the Power BI team can look into the Azure Maps behavior in the Service. Please share any updates from Microsoft Support here, as this information could assist others experiencing the same issue.

Thank you.