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jaorton's avatar
jaorton
Regular Visitor
10 months ago
Solved

List Slicer Visual Issue

Hi all   I have a couple of list slicers in published reports that are set to show a maximum of four lines. However, in service they are showing a maximum of eight lines with all the data squashed ...
Need Help
  • jaorton's avatar
    jaorton
    10 months ago

    DanielHenrique3 MarDen94 Anonymous V-yubandi-msft Taoist1973 

     

    I had a response from PBI Engineer yesterday. I am a little disappointed with the response considering the list slicers were working perfectly on my reports and then suddenly stopped working. If it was a preview problem like they stated, I would have expected them to not work at all. My guess is there is some coding conflict going on which can't be easily fixed:

    Good afternoon Joe,

     

    I hope you are having a nice week. I have been discussing internally the issue with my colleagues and I wanted to share that this feature is still in Preview and only available for PBI Desktop, so the team is working to continually improve it. 

     

     

    List slicer (preview) considerations and limitations - Power BI | Microsoft Learn

     

     

    So, it is suggested not to use them in Prod environments.

     

     

    That said, we are committed to resolving this topic and ensuring your satisfaction, so please let me know if you have any further concerns or additional comments from your side and need any additional assistance from our side on this. I’d love to make sure you’re happy and everything’s clear. 

     

    Sincerely, best regards,

     

    Miquel Pera

V-yubandi-msft's avatar
V-yubandi-msft
Community Support
10 months ago

Hi jaorton ,

Thank you for confirming everything you've already tried. I appreciate your thoroughness.

Since the issue persists with new slicers and in different browsers, it may be related to the Power BI Service, possibly due to a rendering change affecting slicer visuals. In addition to PBI_Consultant  response.

 

Here are a couple more steps to help rule out layout or theme overrides

1. If you’re using a custom theme, switch to the default and republish. Sometimes themes affect slicer padding or row height.

2. Add a slicer to a new page in the same report. If it still appears compressed, it’s probably a rendering issue, not layout crowding.

Thanks for your patience and for testing these suggestions. Please let us know the outcome. 

 

Regards,
Yugandhar.

jaorton's avatar
jaorton
Regular Visitor
10 months ago

Hi V-yubandi-msft 

 

Thanks for your detailed response.

1) I have custom colours on the theme and tried switching back to default and the issue was still present.

2) I also tried this and the slicer was compressed on a new page. The only way to make it non-compressed is to increase the size (double it) but then the slicer still shows eight lines of data when the maximum is set to four.

 

Thanks

  • V-yubandi-msft's avatar
    V-yubandi-msft
    Community Support
    10 months ago

    Hi jaorton ,

    Thank you for going through all those steps and confirming the behavior. Since the issue persists even with default themes, blank pages, and new slicers, it seems unlikely that we can resolve this from the report side. It appears to be a rendering issue in Power BI Service, possibly due to a recent change.

     

    At this stage, it would be best to submit a support ticket to Microsoft for further investigation. 

    How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

     

    Regards,
    Yugandhar.