Forum Discussion

jaorton's avatar
jaorton
Regular Visitor
10 months ago
Solved

List Slicer Visual Issue

Hi all

 

I have a couple of list slicers in published reports that are set to show a maximum of four lines. However, in service they are showing a maximum of eight lines with all the data squashed into lines half the desired size. Even if I'm viewing the report where one line would be present, it is squashed.

 

The list slicers look fine in desktop and I've tried clearing cache and different browsers and it still didn't help. Any thoughts?

  • jaorton's avatar
    jaorton
    10 months ago

    DanielHenrique3 MarDen94 Anonymous V-yubandi-msft Taoist1973 

     

    I had a response from PBI Engineer yesterday. I am a little disappointed with the response considering the list slicers were working perfectly on my reports and then suddenly stopped working. If it was a preview problem like they stated, I would have expected them to not work at all. My guess is there is some coding conflict going on which can't be easily fixed:

    Good afternoon Joe,

     

    I hope you are having a nice week. I have been discussing internally the issue with my colleagues and I wanted to share that this feature is still in Preview and only available for PBI Desktop, so the team is working to continually improve it. 

     

     

    List slicer (preview) considerations and limitations - Power BI | Microsoft Learn

     

     

    So, it is suggested not to use them in Prod environments.

     

     

    That said, we are committed to resolving this topic and ensuring your satisfaction, so please let me know if you have any further concerns or additional comments from your side and need any additional assistance from our side on this. I’d love to make sure you’re happy and everything’s clear. 

     

    Sincerely, best regards,

     

    Miquel Pera

22 Replies

  • Hi jaorton ,

    In Power BI Desktop, you can try setting the row height to a fixed hieght in the format pane.  Or, perhaps try to change the formatting of the slicer to "non responsive" as that might be adjusting the height as well.  

    Also, perhaps it is the browser itself - is it set to 100% ?  Or , does this look the same in multiple browsers?

     

    • Taoist1973's avatar
      Taoist1973
      Advocate I

      I have the same issue with published List Slicers - Not sure when it happened See image below

       

    • jaorton's avatar
      jaorton
      Regular Visitor

      Hi collinq 

       

      Yes, I've tried all of the above, even adding in a new slicer and that one was affected too. I have tried in multiple browers and it's still the same. 

       

      I didn't even make any changes to the report. I simply looked at in the morning and it was fine then come the afternoon it wasn't.

      • V-yubandi-msft's avatar
        V-yubandi-msft
        Community Support

        Hi jaorton ,

        Thank you for confirming everything you've already tried. I appreciate your thoroughness.

        Since the issue persists with new slicers and in different browsers, it may be related to the Power BI Service, possibly due to a rendering change affecting slicer visuals. In addition to PBI_Consultant  response.

         

        Here are a couple more steps to help rule out layout or theme overrides

        1. If you’re using a custom theme, switch to the default and republish. Sometimes themes affect slicer padding or row height.

        2. Add a slicer to a new page in the same report. If it still appears compressed, it’s probably a rendering issue, not layout crowding.

        Thanks for your patience and for testing these suggestions. Please let us know the outcome. 

         

        Regards,
        Yugandhar.

  • Hi jaorton , 
    Make the canvas size of the Power BI as it is as 16:9. Also increase the slicer size as well. Also try "Not responsive" in the formatting pane. Try this and let us know it is helpful or not.
    Thanks 

  • This is a bug after the September update. Was all fine before. Hope they'll fix it very quickly - my reports got ugly because of that.

    • V-yubandi-msft's avatar
      V-yubandi-msft
      Community Support

      Hi JulienZH ,

      can you please confirm your tenant region?

      There’s currently a service issue affecting Power BI customers in the West US (Americas) region. If your tenant is in that location, it could explain the report and refresh problems you're seeing. In that case, give it a little time. Microsoft is aware and working on it.

      FYI:

       

      If you're not in that region, I’d recommend raising a support ticket so the team can take a closer look and help resolve it.
      Link: How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

      Hope that helps.

  • For Info I have now submitted a support query (with evidence) to [email protected] see response below

    thank you for the provided details and report. We are currently testing it, as this behavior appears to be a potential bug in Power BI. In any case, it may take some time before the issue is fully investigated and resolved.
    If the report worked correctly with a different slicer, we recommend temporarily reverting to that version for now."
    • jaorton's avatar
      jaorton
      Regular Visitor

      I have raised a ticket too, hopefully it gets fixed soon!

      • V-yubandi-msft's avatar
        V-yubandi-msft
        Community Support

        Thanks for raising the support ticket. Have you received any update from the support team? If yes, please consider sharing it here as it could also help other community members.

         

        Thanks for your understanding.

  • I found that switching the option 'Fixed number of Buttons' to 'Off' in the Layout-section helped in at least showing the options in a more acceptable way in th PBI Service.