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cindyp
Frequent Visitor

Line chart result in desktop different than in service

Hello, 

I can see just fine a HC result from 2022 and 2023 in the desktop (one line). When I publish it to the service, jan and feb 2023 are added to jan and feb 2023 and thi gives the wrong data for the users. I can see it just fine in the desktop. See below the example for jan/feb 2023.

When only one year is selected, it works just fine.

Desktop

cindyp_0-1678351828898.png

 

 Service

cindyp_1-1678351857824.png

 

Could you please point me in the right direction to correct this?

 

Thank you

 

1 ACCEPTED SOLUTION
ibarrau
Super User
Super User

Hi. It looks like you have some configuration persisted at your user at Power Bi Service. It looks like you have a different drilldown in there. Try reseting filters on the page at Power Bi Service to check if it fixes. If that doesn't work go to the visual, drill up and then drill down expanding levels.

The visualization is the same one but the level drilldown is not.

I hope that helps,


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Happy to help!

LaDataWeb Blog

View solution in original post

2 REPLIES 2
cindyp
Frequent Visitor

Hello, It worked reseting the filters in the service. Thank you for your help.

ibarrau
Super User
Super User

Hi. It looks like you have some configuration persisted at your user at Power Bi Service. It looks like you have a different drilldown in there. Try reseting filters on the page at Power Bi Service to check if it fixes. If that doesn't work go to the visual, drill up and then drill down expanding levels.

The visualization is the same one but the level drilldown is not.

I hope that helps,


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Happy to help!

LaDataWeb Blog

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