Forum Discussion

swhite77's avatar
swhite77
Frequent Visitor
7 years ago

Line Graph pinned to dashboard doesn't refresh properly

Though similar, the dashboard tile doesn't reflect exact results of the report. I've verified that the pinned tile is using the same criteria.Sept 2018 on Dashboard

Same criteria in the Report (see sept 2018)

I've repinned each of these tiles (for different markets) several times now and initially, dashboard matches the report.  After a couple weeks, they no longer are in sync.

2 Replies

  • v-frfei-msft's avatar
    v-frfei-msft
    Community Support

    Hi swhite77 ,

     

    Tile refresh updates the cache for tile visuals, on the dashboard, once data changes. This happens about every fifteen minutes. You can also force a tile refresh by selecting the ellipsis (...) in the upper right of a dashboard and selecting Refresh dashboard tiles.

     

    • swhite77's avatar
      swhite77
      Frequent Visitor

      Hi v-frfei-msft,

       

      I had tried refreshing the dashboard.  That's not the problem.  In example below, the filters applied are"Last 13 months (Calendar)" and State = Colorado.  The bottom tile, is one I pinned this morning...the top is the old pinned tile.  Though they're very similar, there are differences.  As near as I can tell, this deviation occurs every time we roll into a new month.